🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Phone Answering - Serviced & Virtual Offices & Admin ... Sydney

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Telephone Answering Service Australia

You don't require to be tied to your workplace addressing those inbound calls. virtual call answering service. Why not put in the time to go and have some lunch with your pals or household. With an answering service you can be confident that your calls will always be in good hands. Setting up our service actually only takes minutes.

We have developed our systems to be genuinely intuitive for you to operate and considered that they are online you have the ability to log-in and alter your settings at any time. When our expert team address your phone calls the greeting that your clients get will be a personalised greeting that we have formerly agreed with you.

Not. It is all completely flexible. If you are going through a busy duration then you may choose to divert everything to us. If things are a little bit slow then you might decide to respond to the majority of your calls yourself. You are completely in the chauffeurs seat and can change things whenever you desire.



This number is a special number and is the number that we will be addressing on behalf of your company. Some customers divert their number directly away while others await a particular variety of rings. You can cancel at any time by merely providing a months notice. We currently answer incoming telephone calls for more than 4,500 services in Australia.

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The factor that they stick with us is that we provide amazing value to their business, not since they are locked in to an agreement. Why not go completely virtual with a virtual workplace plus a virtual receptionist. It makes actually good organization sense and could save you great deals of cash.

Live Answering Services. Full-time receptionist. Do not leave your customers hanging. Our Live Answering Service can be tailored to suit your requirements. It may be as basic as taking messages or transferring calls, to taking orders and offering additional info to your customers. Our group of professional operators will make a great first impression every time - business answering service.

For much less than the cost of a full-time receptionist, you can offer this extra level of customer support to your customers whenever you require it. Image On Line's Live Answering Service makes excellent company sense.

Is your service looking for a phone answering services Perth to assist you grow and inform your callers while they are on hold? Smart On Hold has been the top name in on hold messaging since 2003. We can custom produce exceptional messages that can be informative and appealing. Best of all, if you're not totally delighted with our service, after 180 days you can get 100% of your money back! After assisting many satisfied consumers across every state of Australia with their phone answering services and messages on hold for numerous years, we understand what you want and can supply an extraordinary level of service to your Perth company.

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Smart On Hold is a fantastic method to bring to life your company branding using your telephone system. Getting appropriate messages out to your callers, efficiently and in a brief space of time is crucial and Smart On Hold can do precisely that. professional phone answering service. We're so confident that you will like the experience, you can attempt it for 180 days and if you're not entirely happy, we will reimburse you your cash back! And that's why so lots of Perth businesses choose Smart On Hold to do what we do.

When running a company, it can be tough to find the time to respond to consumer calls. With our service, you have the ability to outsource your phone addressing needs so you can focus on what is necessary (answer phone service). With a virtual answering service, you can concentrate on what matters most when you require to.

If you run on the roadway a lot and discover it tough to handle your organization calls, or if the distractions of working from home is affecting your company performance and phone professionalism, then having a professional receptionist may be the response - virtual call answering service. APSO is available to help with all your phone answering requirements, like your own virtual individual assistant.

Running a small company frequently implies wearing a number of various hats. One minute you are the sales person, the next minute the accounting professional and the following hour you require to be a professional. In in between all of this the telephone might be ringing and you need to be the receptionist too.

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Research that was performed overseas by BT has actually revealed that company callers get really irritated by automated messaging services and are much more likely to hang up instead of leave a message. The research revealed that in more than 60% of cases a caller would merely hang up the phone rather than leave a message on an automatic service.

The issue with your callers just hanging up instead of leaving a message is that they go from being a warm possibility to being a stone cold one. The probability is that right away after hanging up that phone they have scanned down the list and chose to call the next business down.

Service is so competitive these days that you really require to protect every possible warm lead that comes your method. Our Melbourne phone answering service is a great method to make sure that you never miss out on another call. Our expert staff will address the majority of your inbound calls (more than 90%) within 6 rings and will have your message to you within minutes.

Our system has actually been custom-made composed in Australia and has actually been running in your area for more than 5 years. We presently have more than 3,500 clients utilizing our services and the system works flawlessly. Due to the fact that our system has been developed by Australians for Australian company it has a great deal of functionality which works. professional phone answering service.

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They can be there to turn away all of those pesky telemarketing people who ring wishing to offer you SEO services or a new electrical power provider. Our receptionists can likewise field calls can be found in and direct them to the right extension or department. With our state of the art system you can likewise set up a series of numbers that you desire us to call if we can't discover you at your main number.

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We actually want to help you do your job much better! Our phone answering service is utilized by an actually broad variety of organizations. These businesses vary in size from one and 2 guy businesses to divisions of public business with 400 or more individuals. For us it does not matter if you are a one man show or a 400 individual department our answering service can provide the very same level of professionalism to you regardless.

Trusted by more than 25,000 businesses, from sole traders to major corporations

Get Started Today

Ready to transform your business communications? Contact us now for a free consultation.

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1-800-VIRTUAL

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info@virtualreceptionist.com

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